Terms of Service
Last updated: 1 June 2026 · NaviCast Eco is based in Sfax, Tunisia
1. Acceptance of Terms
By using NaviCast Eco ("Service", "Platform") or registering a vessel for monitoring, you agree to these Terms. If you act on behalf of a company, you confirm you have authority to bind that entity. If you do not agree, do not use the Service.
NaviCast Eco is operated out of Sfax, Tunisia. All purchases are sold by Dodo Payments, our authorized payment processor and Merchant of Record, who is the seller of record for your subscription and is responsible for payment processing and applicable tax.
2. Service Description
NaviCast Eco monitors vessel speeds using vessel position data polled roughly every 30 minutes via VesselAPI.com, compares them against user-defined eco-speed targets, and delivers Telegram alerts to designated contacts when thresholds are exceeded. The platform provides EU ETS cost estimations for informational purposes only.
3. Subscription Plans and Pricing
| Plan | Price (USD, excl. VAT) | Vessels | Billing |
|---|---|---|---|
| Basic | $60/month | 1 vessel | Monthly, cancel anytime |
| Starter | $149/month | Up to 3 vessels | Monthly, cancel anytime |
| Growth | $349/month | Up to 10 vessels | Monthly, cancel anytime |
| Scale | $799/month | Up to 30 vessels | Monthly, cancel anytime |
| Fleet | $999/month | Up to 100 vessels | Monthly, cancel anytime |
| Enterprise | $3000/month | Up to 300 vessels | Monthly, cancel anytime |
Prices shown are before any applicable tax. Payments are processed by Dodo Payments, our payment processor and Merchant of Record, which automatically calculates, collects, and remits any VAT, GST, or sales tax required for your billing location — you never need to register for or self-account for tax on your subscription. We reserve the right to update pricing with 30 days' notice to existing subscribers.
4. Free Trial
New subscribers are eligible for a 6-day free trial on any paid plan. At the end of the trial, monitoring stops unless you subscribe to a paid plan.
5. Telegram Alerts — Acceptable Use
- You must ensure that all Telegram recipients have consented to receive automated alerts from NaviCast Eco before registering their number.
- You may not register numbers belonging to people who have not consented.
- Recipients can opt out at any time by replying STOP to any alert message.
- Alerts are transactional notifications only — we do not send marketing messages via Telegram.
6. Cancellation Policy
- Cancel anytime from your account settings or by emailing youssef.ayadi1752011@gmail.com.
- Cancellation takes effect at the end of the current billing period. You retain access until then.
- We do not provide pro-rated refunds for partial months, except where required by EU consumer law.
- Subscriptions cancelled within 14 days of first payment are eligible for a full refund (EU cooling-off period).
7. Service Uptime
Best effort — Starter and Growth plans
99.5% monthly SLA — Scale, Fleet, and Enterprise plans, with service credits if missed
Position data delivery depends on the availability of VesselAPI.com and is not within our direct SLA. Scheduled maintenance is announced 48 hours in advance.
8. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of maritime law
- Track vessels without authorisation from the vessel operator
- Attempt to reverse-engineer, decompile, or extract source code
- Resell or white-label the Service without a written agreement
- Conduct denial-of-service attacks or attempt to breach security
- Register phone numbers without consent of the recipient
Violation of this section may result in immediate account termination without refund.
9. Data Ownership
You retain full ownership of all vessel data, IMO/MMSI numbers, and configuration data you enter. We claim no intellectual property rights over your data. Vessel position data is public maritime broadcast data.
10. Limitation of Liability
To the maximum extent permitted by EU law, NaviCast Eco shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profit, revenue, or business opportunities
- EU ETS regulatory penalties or fines arising from non-compliance
- Inaccuracies in position data sourced from third-party streams
- Failures in Telegram message delivery caused by Telegram's infrastructure or network conditions
Our total liability for any claim shall not exceed the fees you paid in the 3 months preceding the claim. Nothing here limits liability for death, personal injury caused by negligence, or fraud.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS". WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT POSITION DATA IS ACCURATE, COMPLETE, OR CURRENT. THE PLATFORM IS AN ADVISORY TOOL — COMPLIANCE DECISIONS REMAIN THE RESPONSIBILITY OF THE VESSEL OPERATOR.
12. Governing Law
NaviCast Eco is based in Sfax, Tunisia, and these Terms are governed by the laws of Tunisia. Disputes shall first be attempted through good-faith negotiation. If unresolved within 30 days, they go to the competent courts of Tunisia, without prejudice to any mandatory consumer-protection rights you have under the law of your own country of residence, which nothing in these Terms limits or removes.
Sales tax and VAT on your subscription are calculated, collected, and remitted by Dodo Payments as Merchant of Record — see Section 3.
13. Changes to Terms
We will notify you by email at least 14 days before material changes take effect. Continued use of the Service after the effective date constitutes acceptance.
14. Contact
Legal & support: youssef.ayadi1752011@gmail.com